Shipping & Returns

From our terms and conditions

Article 6 - Right of withdrawal / return

6.1   When purchasing products, the consumer has the option to cancel within 14 days. Agreement without giving any reason This period starts on the day following receipt of the product by the consumer or a previously designated by the consumer and the entrepreneur announced representative. If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days after receipt of the product. The consumer must make this known by means of the model form. After the consumer has indicated that he wishes to exercise his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example by means of proof of shipment. If the consumer makes use of his right of return, the consumer will receive the entire order amount back to his bank account within 14 days after the return notification.

6.2   During this period the consumer will treat the product and packaging. He will be the product only unpack or use as necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the Entrepreneur in accordance with the reasonable provided by the reasonable and clear instructions.

6.3   The products to be returned must be stamped sufficiently.

6.4   The risk of shipping and proof rests with the customer.

6.5   The customer must use return form which can be downloaded from the website. Use when returning

Here you can download the return form.

6.6   If the customer the right of withdrawal, as mentioned has made use of Article 6 shall transfer care for refund within 14 days of the purchase price paid by the customer.

Article 7 - Costs in case of withdrawal / return

7.1   If the consumer exercises his right of withdrawal, will not exceed the cost of return shipping cost.

7.2   If the consumer has paid an amount, the entrepreneur this amount as soon as possible but no later than 14 days after the return or cancellation, refund.

7.3   Buyer is responsible for the cost and risk of return.

7.4 excludes all warranty applications (beads, sequins, etc.), including wear, zippers and varnish.

Article 11 - Delivery and execution

11.1   All terms mentioned by (delivery) are approximate and are recorded on the basis of the facts and circumstances that were known at the conclusion of the agreement Quoted delivery times will never be regarded as a deadline.

11.2   Exceeding the specified delivery time, for any reason whatsoever, the customer never entitled to compensation or non-fulfillment of any of its obligations under the relevant agreement or a related agreement.

11.3   If the goods after expiry of the delivery to the customer are available, but are not purchased by him are the goods stored at his disposal for his account and risk.

11.4   From the time of delivery, all risks of loss, decay, damage, etc. whatever the cause, transferred to the customer.

11.5   It will be the greatest possible diligence when receiving and implementing orders for products and when assessing applications for the provision of services.

11.6   The place of delivery is the address that the consumer has. Known to the company

11.7   Subject to what is stated in Article 4 of these terms and conditions the company accepted orders expeditiously but within 14 days unless a longer delivery period was agreed. If delivery is delayed, or if an order is not or only partially implemented, the consumer receives them no later than 14 days after placing the order message. The consumer in this case the right to terminate the agreement. No cost

11.8   If delivery of an ordered product proves impossible, the trader will endeavor to make available. A replacement item Later than the delivery will be that a replacement item is delivered. Clear and comprehensible manner For replacement items right of withdrawal can not be excluded. The cost of return shipment shall be borne by the entrepreneur.

11.9   The risk of damage and / or loss of products rests upon the trader up to the moment of delivery to the consumer or a designated and the entrepreneur announced representative, unless otherwise expressly agreed.



Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »